Business Coaching for Growth

Helping independent and family business owners to work ON their business...

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Business Planning

Helping organisations to get clarity on their vision and goals, enabling them to produce actionable business plans which deliver real results...

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Developing Leadership Skills

Giving organisational leaders of today and tomorrow the skills, knowledge, support and accountability to succeed and prosper...

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Workshops to broaden your skills ... and your network

Developing business and leadership knowledge for SMEs and Professional Services Practices in the company of like-minded people...

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Business Growth Coaching & Support

Programmes to give independent businesses the skills, tools and support they need to get to the next Level Up

Leadership & Management Development

Training, Coaching and Facilitation for business and professional service organisations to help your leaders and managers get to the next Level Up

Who we help

Level Up has been working to support businesses and organisations across the West Country since 2006.  Our clients come in all shapes and sizes, but the one thing they have in common is the ambition to succeed and the desire to develop and grow.

If you are leading any organisation, you will know that the pressure for change and development is ever-present. The desire to grow your sales and profit; the need to deliver better results; the pressure to innovate and to create advantage over your competition; the necessity of remaining agile and adapting to an ever-changing environment.

The truth is that running your own business or professional organisation can be a lonely place at times. You’re the one who’s calling the shots, you’re the one who’s sorting out problems with customers, suppliers, staff. Maybe you feel that the dream of being in control yourself is in danger of turning into the nightmare of being controlled by everybody else BUT yourself.

Level Up South West has been providing specialist business coaching and leadership development in the West Country since 2006. At Level Up, we offer a comprehensive package of support for ambitious leaders in independent businesses and professional organisations who want to keep themselves and their organisations growing and developing.

We are able to provide not only the tools and knowledge, but also the outside perspective and accountability you might need to move you and your organisation to the next Level Up.

Leadership Tips : Smile !

One of my favourite phrases is “Life is a Mirror” ... what that means is that all that surrounds you and affects you is actually simply a reflection of you.  This is truer in the life of a business owner or business leader that just about anywhere else.  One of the...

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Doubling your Sales

While at a conference a couple of years ago, I heard of a study which was carried out on sales professionals in a corporation in the US.  What it looked at was how long each day the sales people in the study actually spent doing the three things which get sales...

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Contact Us for a Free Initial Consultation get in touch


I was introduced to Level Up through a local business networking group about 18 months ago.  Transitioning from an HR career to Executive Search in 1997, I set up my own partnership over five years ago.  Although loving what I do, I couldn’t help feeling that we needed a bit of a refresh and have more focus on why our offering was different in a very crowded marketplace.

As an HR professional by background, I have met many business coaches; some better than others.  Although admittedly a little sceptical, I met Graeme Crosbie for coffee and soon felt that he ‘got me’ and understood why I was at a crossroads. We talked about how we might work together and what his kick start programme could offer. 

Having spent my whole career In the corporate world, I found I missed having a variety of people to brainstorm with.  Graeme has proved to be a strong business mentor.  The fact he also had a corporate background and had not worked with any other search firms proved to be a real asset.  He challenged my thinking and assumptions; we went back to basics and talked extensively about business and personal goals and how these could be achieved within realistic timelines.  

The kickstart programme was extremely useful.  For the first time in years, I found I actually dedicated quality time to thinking about what it was I wanted Theron to be.  We focused on what actually made us different; I stopped apologising for being a “small boutique” but learnt to embrace the good things about offering a bespoke, personal service to a few quality clients.  Of course I already knew the theory, but having to articulate USP’s and strategy to someone else makes it more ‘real’ and something you do as opposed to just having good intentions and never getting round to it because work takes over.  

Apart from growing revenue, we have had many successes including the redesign and relaunch of the website with genuine USP’s; extending our client base; recruiting a new Partner and maintaining focus and momentum.  

We are now on an Ontrack programme; meetings are less frequent, but they prove a useful medium for staying focused and doing the things I committed to do.  Some things continue to stay at the bottom of the pile, but I’m not sure that will ever change.  

Some of my network did not understand why I needed to see a business coach, especially with my background.  I have found it incredibly refreshing, not least because Graeme has helped me to look at things differently and has help me to add real value to my business.  I would absolutely have no hesitation in recommend him to other business professionals but only on the basis you want to take a cold hard look at yourself and realise that growth and change will only happen if you want it to.  Graeme can help, challenge and give an alternative perspective, but it’s down to you to do it.  

Fiona Makowski Managing Partner, Theron LLP March 18, 2018