“During the past 8 years not only has our turnover more than doubled, but we are a stronger, focused and more profitable business, enjoying high levels of customer retention and positive feedback.”
James Brown, James Brown and Sons (Somerset) Ltd
Client Success
“Level Up was instrumental in structuring my business before COVID and since then we have just bumbled along with no concrete plan…
So it was the right time to revisit Graeme for him to put us back on track. Within weeks we have implemented changes which have already had much success. It has helped me think as a business owner, rather than as an employee. I find it very easy to get bogged down into the day to day running of the business, rather than focusing on the bigger picture & long term goals. Graeme has been instrumental in focusing my mind, not only on business targets, but personal ones too.
The main thing I enjoy about working with Graeme, is his ability to look at my business from a different perspective, his feedback is not always what I want to hear, but what I need to hear! It’s also great to include our operations manager in our meetings and hear his thoughts outside of the office environment. I value his opinion greatly and he will be instrumental in putting things into place to achieve the overall goal.
It is my second time working with Graeme, which says it all really. His coaching & experience got us to a certain level before, COVID hit, we survived, and now it’s time to move the company on again!
I would definitely recommend Level Up to other businesses. I’m predominantly using Graeme’s expertise for structured growth & sales. It’s no nonsense and presented in a way that is easy to follow and implement. I always come away from the meeting enthused and hungry. Then when you start seeing the results, it’s a great feeling and most probably wouldn’t be achieved without Graeme’s influence.”
Jack Baker, Yellowbox Solutions
We have been working with Level Up since around 2011/2012. Over that period we have enjoyed a 350% Increase in revenues and a 350% increase in profits, and Graeme has helped us manage the evolution of structure and process over this time.
Working with Graeme as my mentor has removed a significant stress from my life by having a sanity check and sounding board for ideas – as well as having a knack of making me have flashes of the blindingly (bleeding?) obvious.
Why would I recommend Level Up ? In summary; If you are a business owner finding running the business stressful, Graeme is your man. If you are struggling deciding what actions to take Graeme can help. If you are struggling to prioritise which actions to take and which to "wait and see" - Graeme can help you decide.
Working with Graeme as my mentor has removed a significant stress from my life by having a sanity check and sounding board for ideas – as well as having a knack of making me have flashes of the blindingly (bleeding?) obvious.
Why would I recommend Level Up ? In summary; If you are a business owner finding running the business stressful, Graeme is your man. If you are struggling deciding what actions to take Graeme can help. If you are struggling to prioritise which actions to take and which to "wait and see" - Graeme can help you decide.
Steve Bloomer
Managing Director, Springboard IT Ltd.
Working with Level Up has done exactly that - year on year we have leveled up to become the business we are today. Monthly meetings to strategize and implement changes and to check the overall health of the business have been invaluable.
I like to think of Graeme as my business therapist. Every time I have a problem, he is there to calmly chat things through and help me find the best way forward. I also find it very useful when he asks me 'why?' and then challenges me if my reasoning is not quite up to scratch! Plus he gives me homework and makes me accountable which is a great help as a business owner with no one to keep me on track!
Graeme manages to make each session fun. However, mostly I enjoy the continuity as we have been with Graeme for around a decade now - having someone who knows us and the team inside out is invaluable.
The tools Graeme provides us with to improve our processes have helped us enormously! Tried and tested ways to work on pipeline, time allocations, productivity, budget and projections have been a game changer for Teapot!
I absolutely would 100% recommend Level Up (and have on many occasions) for anyone who feels a bit overwhelmed and lost in their businesses and needs a kick up the bum (and lots of help, strategy and tools) to feel in control and empowered.
I like to think of Graeme as my business therapist. Every time I have a problem, he is there to calmly chat things through and help me find the best way forward. I also find it very useful when he asks me 'why?' and then challenges me if my reasoning is not quite up to scratch! Plus he gives me homework and makes me accountable which is a great help as a business owner with no one to keep me on track!
Graeme manages to make each session fun. However, mostly I enjoy the continuity as we have been with Graeme for around a decade now - having someone who knows us and the team inside out is invaluable.
The tools Graeme provides us with to improve our processes have helped us enormously! Tried and tested ways to work on pipeline, time allocations, productivity, budget and projections have been a game changer for Teapot!
I absolutely would 100% recommend Level Up (and have on many occasions) for anyone who feels a bit overwhelmed and lost in their businesses and needs a kick up the bum (and lots of help, strategy and tools) to feel in control and empowered.
Lizzie Tottle
Teapot
Graeme was recommended to us by a mutual business colleague and we are so glad that she did! We are a small kitchen manufacturing business in Somerset and were struggling with certain aspects of our business. Graeme helped us to drill down what key areas we needed to focus on e.g market position, service standards and products to name but a few.
It was refreshing to get a third party perspective of our business and also to keep us accountable for the actions that needed to take place. I would highly recommend Graeme if you are looking for a business mentor to help your business develop and grow.
It was refreshing to get a third party perspective of our business and also to keep us accountable for the actions that needed to take place. I would highly recommend Graeme if you are looking for a business mentor to help your business develop and grow.
Jayne Ellswood
Eternal Kitchens
Graeme has worked with us at Numatic for over 4 years after developing a Management Development Programme, upskilling our managers, supervisors and team leaders. The programme continues to be successful and is rolled out to new colleagues as they take on line management positions or for development opportunities.
It has been great seeing the development in our line managers. He has also supported various colleagues with coaching opportunities. Graeme is great to work with and the feedback from our line managers has been really positive!
I would highly recommend Graeme and working with him has been and continues to be a pleasure, his ability to engage with people is fantastic and he is well thought of at Numatic.
It has been great seeing the development in our line managers. He has also supported various colleagues with coaching opportunities. Graeme is great to work with and the feedback from our line managers has been really positive!
I would highly recommend Graeme and working with him has been and continues to be a pleasure, his ability to engage with people is fantastic and he is well thought of at Numatic.
Jude Smith
Numatic International
Working with Level Up over the years has been a real anchor point for both me and the business. Graeme has a great ability to cut through the noise — when we’re surrounded by ideas, opportunities, and moving parts, he helps us think clearly and focus on what really matters.
For me personally, he’s helped turn those ideas into practical, measurable plans and given me real confidence in the numbers behind them. His approach is friendly but challenging — he makes you think, sometimes uncomfortably so, but always in a constructive way that brings progress.
At a business level, he’s helped us create and deliver successful sales and marketing plans that are grounded in common sense, and they actually work. Because he works with such a range of companies, he also brings useful outside perspectives and insights that help us stay fresh and adaptable.
Graeme is also an excellent chairperson/facilitator who can bring a group of people, all full of different ideas, to a single point of truth/decision.
Level Up is exactly what the name suggests — it helps you and your business step up a gear.
For me personally, he’s helped turn those ideas into practical, measurable plans and given me real confidence in the numbers behind them. His approach is friendly but challenging — he makes you think, sometimes uncomfortably so, but always in a constructive way that brings progress.
At a business level, he’s helped us create and deliver successful sales and marketing plans that are grounded in common sense, and they actually work. Because he works with such a range of companies, he also brings useful outside perspectives and insights that help us stay fresh and adaptable.
Graeme is also an excellent chairperson/facilitator who can bring a group of people, all full of different ideas, to a single point of truth/decision.
Level Up is exactly what the name suggests — it helps you and your business step up a gear.
Gary Hewitt
Door Controls Direct
We’ve been working with Level Up for several years, and Graeme has been instrumental in our growth. From a personal perspective, he’s been a fantastic sounding board — asking the right questions, cutting through the noise, and helping me see the bigger picture. His guidance has supported my own journey from a young manager to Director.
He provides invaluable consultancy to our board of Directors and brings focus to long-term aspirations and business objectives.
Graeme’s strength lies in his deep understanding of business fundamentals and his ability to unlock the right answers by asking the right (and often obvious) questions. The direction and clarity he brings have been transformative. I’d recommend Level Up to any growing business looking to strengthen its leadership and internal structure.
He provides invaluable consultancy to our board of Directors and brings focus to long-term aspirations and business objectives.
Graeme’s strength lies in his deep understanding of business fundamentals and his ability to unlock the right answers by asking the right (and often obvious) questions. The direction and clarity he brings have been transformative. I’d recommend Level Up to any growing business looking to strengthen its leadership and internal structure.
Darren Pocock
Prototype Electronics Ltd.
I find as the business owner of PC Comms, that everyone expects you to know all the answers all the time. And while I generally make the right decision, its often based on my single opinion or experience.
Working with Graeme at Level Up as a mentor has helped me and PC Comms face business decisions in a more pragmatic and considered way. Graeme brings a broader scope of experience and expertise to areas that I don’t know or excel at, broadening our knowledge and assisting with business growth decisions.
Graeme helps bring accountability to my own ambitions and planning, which ultimately results in the growth and performance I desire for the business.
If you are a business owner and looking for additional support or mentoring to move to the next level, then Graeme is your man.
Working with Graeme at Level Up as a mentor has helped me and PC Comms face business decisions in a more pragmatic and considered way. Graeme brings a broader scope of experience and expertise to areas that I don’t know or excel at, broadening our knowledge and assisting with business growth decisions.
Graeme helps bring accountability to my own ambitions and planning, which ultimately results in the growth and performance I desire for the business.
If you are a business owner and looking for additional support or mentoring to move to the next level, then Graeme is your man.
Harley Brown
PC Comms Ltd.
Working with Graeme Crosbie at Level Up South West has been a real game-changer for us at Data Path. Graeme has helped us gain clarity, focus, and direction, improving how we plan and prioritise, something that has been lacking in the fast paced environment we operate in.
We really value Graeme’s practical approach, and ability to challenge our way of thinking in a positive way. The main benefit has been the clarity and accountability that keeps us moving forward and looking at the bigger picture, rather than the day-to-day.
We highly recommend Level Up South West to any business looking to grow or gain focus — Graeme’s insight and guidance make a real difference.
We really value Graeme’s practical approach, and ability to challenge our way of thinking in a positive way. The main benefit has been the clarity and accountability that keeps us moving forward and looking at the bigger picture, rather than the day-to-day.
We highly recommend Level Up South West to any business looking to grow or gain focus — Graeme’s insight and guidance make a real difference.
Will Stone
Data Path Ltd.
Tony Benger Landscaping has been working with Level Up for around 12 years. We currently meet with Graeme Crosbie on a quarterly basis.
The working relationship is hugely supportive for us and has undoubtedly contributed to our sustained growth.
Specifically, the benefit for us is that Graeme knows our organisation, and us as individuals, really well yet him being 'outside' the business means he's not blinkered by the day-to-day operations we are immersed in. As such he is able to coach us from an objective perspective helping us to make balanced change decisions.
Our relationship is encouraged and maintained by Graeme's flexibility and willingness to be consulted with upon just about any business matter. We can go into detail or discuss strategy. If we're heading down a rabbit hole, Graeme politely helps us come back to our core objectives.
We are hugely grateful to have Level Up in our corner and strongly recommend them to any business either in need of change or trying to manage it!
The working relationship is hugely supportive for us and has undoubtedly contributed to our sustained growth.
Specifically, the benefit for us is that Graeme knows our organisation, and us as individuals, really well yet him being 'outside' the business means he's not blinkered by the day-to-day operations we are immersed in. As such he is able to coach us from an objective perspective helping us to make balanced change decisions.
Our relationship is encouraged and maintained by Graeme's flexibility and willingness to be consulted with upon just about any business matter. We can go into detail or discuss strategy. If we're heading down a rabbit hole, Graeme politely helps us come back to our core objectives.
We are hugely grateful to have Level Up in our corner and strongly recommend them to any business either in need of change or trying to manage it!
Oliver Hemson
Tony Benger Landscaping Ltd.
"Level Up was instrumental in structuring my business before COVID and since then we have just bumbled along with no concrete plan.
So it was the right time to revisit Graeme for him to put us back on track. Within weeks we have implemented changes which have already had much success. It has helped me think as a business owner, rather than as an employee. I find it very easy to get bogged down into the day to day running of the business, rather than focusing on the bigger picture & long term goals. Graeme has been instrumental in focusing my mind, not only on business targets, but personal ones too.
The main thing I enjoy about working with Graeme, is his ability to look at my business from a different perspective, his feedback is not always what I want to hear, but what I need to hear! It’s also great to include our operations manager in our meetings and hear his thoughts outside of the office environment. I value his opinion greatly and he will be instrumental in putting things into place to achieve the overall goal.
It is my second time working with Graeme, which says it all really. His coaching & experience got us to a certain level before, COVID hit, we survived, and now it’s time to move the company on again!
I would definitely recommend Level Up to other businesses. I’m predominantly using Graeme’s expertise for structured growth & sales. It’s no nonsense and presented in a way that is easy to follow and implement. I always come away from the meeting enthused and hungry. Then when you start seeing the results, it’s a great feeling and most probably wouldn’t be achieved without Graeme’s influence."
So it was the right time to revisit Graeme for him to put us back on track. Within weeks we have implemented changes which have already had much success. It has helped me think as a business owner, rather than as an employee. I find it very easy to get bogged down into the day to day running of the business, rather than focusing on the bigger picture & long term goals. Graeme has been instrumental in focusing my mind, not only on business targets, but personal ones too.
The main thing I enjoy about working with Graeme, is his ability to look at my business from a different perspective, his feedback is not always what I want to hear, but what I need to hear! It’s also great to include our operations manager in our meetings and hear his thoughts outside of the office environment. I value his opinion greatly and he will be instrumental in putting things into place to achieve the overall goal.
It is my second time working with Graeme, which says it all really. His coaching & experience got us to a certain level before, COVID hit, we survived, and now it’s time to move the company on again!
I would definitely recommend Level Up to other businesses. I’m predominantly using Graeme’s expertise for structured growth & sales. It’s no nonsense and presented in a way that is easy to follow and implement. I always come away from the meeting enthused and hungry. Then when you start seeing the results, it’s a great feeling and most probably wouldn’t be achieved without Graeme’s influence."
Jack Baker
Yellowbox Solutions
"I’ve worked with Graeme for many years, and during that time he has made a huge difference to both me and my business.
When we first started working together, I was still heavily involved in the day-to-day running of the company — working full-time and often additional hours, as many business owners do.
Through Graeme’s guidance and support, I’ve developed a much deeper understanding of how my business really works and learned how to put the right systems and processes in place. He’s helped me train and empower my team so that I can step back from working in the business and focus more on enjoying my life away from work. I now only spend a few hours a week in the office or working from home.
What I enjoy most about working with Level Up is Graeme himself — he’s always professional yet friendly, incredibly supportive, and genuinely invested in helping me succeed. He’s given me confidence, clarity, and accountability, and I’m very grateful for the positive and lasting impact he’s had.
I would wholeheartedly recommend Level Up to any business owner who feels overwhelmed, lacks direction or focus, and wants help understanding what needs to be done and how best to take their business forward."
When we first started working together, I was still heavily involved in the day-to-day running of the company — working full-time and often additional hours, as many business owners do.
Through Graeme’s guidance and support, I’ve developed a much deeper understanding of how my business really works and learned how to put the right systems and processes in place. He’s helped me train and empower my team so that I can step back from working in the business and focus more on enjoying my life away from work. I now only spend a few hours a week in the office or working from home.
What I enjoy most about working with Level Up is Graeme himself — he’s always professional yet friendly, incredibly supportive, and genuinely invested in helping me succeed. He’s given me confidence, clarity, and accountability, and I’m very grateful for the positive and lasting impact he’s had.
I would wholeheartedly recommend Level Up to any business owner who feels overwhelmed, lacks direction or focus, and wants help understanding what needs to be done and how best to take their business forward."
Sue Franklin
John Franklin Kitchens
"I first met Graeme at a local Business Group back in 2016, we got on very well and started working together towards the end of 2017.
During the past 8 years not only has our turnover more than doubled, but we are a stronger, focused and more profitable business, enjoying high levels of customer retention and positive feedback.
This would not have been possible without Graeme’s guidance, support, belief, encouragement and at times, patience!
Our business has recently been acquired by one of the country’s major Insurance Groups, which again without Graeme’s assistance, we could never have achieved.
We owe Graeme a great debt of gratitude and whether you are a large employer or a sole trader, Graeme can certainly add value to your business and take away some of the headaches!"
During the past 8 years not only has our turnover more than doubled, but we are a stronger, focused and more profitable business, enjoying high levels of customer retention and positive feedback.
This would not have been possible without Graeme’s guidance, support, belief, encouragement and at times, patience!
Our business has recently been acquired by one of the country’s major Insurance Groups, which again without Graeme’s assistance, we could never have achieved.
We owe Graeme a great debt of gratitude and whether you are a large employer or a sole trader, Graeme can certainly add value to your business and take away some of the headaches!"
James Brown
James Brown and Sons (Somerset) Ltd
"After 30 years of building Hunts, I know how to move the business forward.
But when you start at 22, you learn by doing, not from a textbook. No one ever trains you in how to get the best out of a growing team. What Level Up has done is give structure and clarity to my ideas — turning what’s often instinct into something the whole team can see, understand and buy into.
I’ve said before that Graeme acts like a filter. As business owners, we go straight from A to B — we see the goal and move fast. But bringing everyone else with you isn’t always that simple. He’s helped me frame things differently so they land better. I’ve heard the team say, “That’s such a good idea,” and it’s something that started with me, but he’s just translated it in a way that works for them.
In enjoy that our sessions are straight-talking and practical. There’s no theory for theory’s sake — it’s about making things happen. Graeme understands what it’s like to run a business and the pressure that comes with that. The sessions are calm but focused, and I always leave clearer than when I went in.
The biggest shift for my business has been alignment. We’ve gone from me pushing the business forward on instinct to having everyone understand where we’re heading and why. It’s made decision-making easier and the business stronger.
I’d recommend Level Up to business owners who already know how to drive their business but want to bring their team with them. It’s about sharpening your edge, not changing who you are.
I’ve said before that Graeme acts like a filter. As business owners, we go straight from A to B — we see the goal and move fast. But bringing everyone else with you isn’t always that simple. He’s helped me frame things differently so they land better. I’ve heard the team say, “That’s such a good idea,” and it’s something that started with me, but he’s just translated it in a way that works for them.
In enjoy that our sessions are straight-talking and practical. There’s no theory for theory’s sake — it’s about making things happen. Graeme understands what it’s like to run a business and the pressure that comes with that. The sessions are calm but focused, and I always leave clearer than when I went in.
The biggest shift for my business has been alignment. We’ve gone from me pushing the business forward on instinct to having everyone understand where we’re heading and why. It’s made decision-making easier and the business stronger.
I’d recommend Level Up to business owners who already know how to drive their business but want to bring their team with them. It’s about sharpening your edge, not changing who you are.
Nick Hunt
Hunts Accountants
“I’ve worked with Graeme for many years, and during that time he has made a huge difference to both me and my business.
When we first started working together, I was still heavily involved in the day-to-day running of the company — working full-time and often additional hours, as many business owners do.
Through Graeme’s guidance and support, I’ve developed a much deeper understanding of how my business really works and learned how to put the right systems and processes in place. He’s helped me train and empower my team so that I can step back from working in the business and focus more on enjoying my life away from work. I now only spend a few hours a week in the office or working from home.
What I enjoy most about working with Level Up is Graeme himself — he’s always professional yet friendly, incredibly supportive, and genuinely invested in helping me succeed. He’s given me confidence, clarity, and accountability, and I’m very grateful for the positive and lasting impact he’s had.
I would wholeheartedly recommend Level Up to any business owner who feels overwhelmed, lacks direction or focus, and wants help understanding what needs to be done and how best to take their business forward.”
Sue Franklin, John Franklin Kitchens,
“I first met Graeme at a local Business Group back in 2016, we got on very well and started working together towards the end of 2017.
During the past 8 years not only has our turnover more than doubled, but we are a stronger, focused and more profitable business, enjoying high levels of customer retention and positive feedback.
This would not have been possible without Graeme’s guidance, support, belief, encouragement and at times, patience!
Our business has recently been acquired by one of the country’s major Insurance Groups, which again without Graeme’s assistance, we could never have achieved.
We owe Graeme a great debt of gratitude and whether you are a large employer or a sole trader, Graeme can certainly add value to your business and take away some of the headaches!”
James Brown, James Brown and Sons (Somerset) Ltd
“After 30 years of building Hunts, I know how to move the business forward…
But when you start at 22, you learn by doing, not from a textbook. No one ever trains you in how to get the best out of a growing team. What Level Up has done is give structure and clarity to my ideas — turning what’s often instinct into something the whole team can see, understand and buy into.
I’ve said before that Graeme acts like a filter. As business owners, we go straight from A to B — we see the goal and move fast. But bringing everyone else with you isn’t always that simple. He’s helped me frame things differently so they land better. I’ve heard the team say, “That’s such a good idea,” and it’s something that started with me, but he’s just translated it in a way that works for them.
In enjoy that our sessions are straight-talking and practical. There’s no theory for theory’s sake — it’s about making things happen. Graeme understands what it’s like to run a business and the pressure that comes with that. The sessions are calm but focused, and I always leave clearer than when I went in.
The biggest shift for my business has been alignment. We’ve gone from me pushing the business forward on instinct to having everyone understand where we’re heading and why. It’s made decision-making easier and the business stronger.
I’d recommend Level Up to business owners who already know how to drive their business but want to bring their team with them. It’s about sharpening your edge, not changing who you are.
Jack Baker, Yellowbox Solutions
Level Up Your Business
© 2025 Level Up South West
© 2025 Level Up South West