Independent SME

As an independent business owner, there are many things you might wish to be different within your small or medium sized business. You might want a more robust business plan for growth. You might want your team performing at a higher level so you don’t have to be there all the time. You might simply be wanting to have better financial control over your business affairs, and to generate more profit for you and your family.

At Level Up Business we provide coaching, mentoring and training services to independent, owner managed businesses across Somerset, Devon, Dorset and the wider West Country. Through accessing one of our proven business support programmes, you will be taking the first step of getting just what you wish for… and more besides..

Who We Help

Programmes vary in scope depending on what stage the business is at in its evolution and growth. To see which programmes we would recommend for you, select the button below which best describes your situation right now…

“How did you find yourself running your own independent business? There are nearly as many answers to this question as there are independent SMEs (Small and Medium Enterprises). We all have our own story about how it came about, in exactly the same way as we all have our own ambitions and goals we want to realise from being a Business Owner.

What I’ve found in over 10 years of coaching and supporting business owners is that while we all have a different start point and a different finish point in mind, the challenges and obstacles we face as we grow our businesses are pretty commonplace, and affect us all in one way or another.

The choice I put to business owners is this; are you happy to face those challenges on your own, and come up with your own solutions? Or does it make sense to work with someone who has faced them countless times across hundreds of businesses, and can show you the way round or over those challenges often before they strike?

Find out whether a Level Up Business Growth Support programme can help you by contacting us for a free initial consultation.”

Contact Us for a Free Initial Consultation get in touch


I was introduced to Level Up through a local business networking group about 18 months ago.  Transitioning from an HR career to Executive Search in 1997, I set up my own partnership over five years ago.  Although loving what I do, I couldn’t help feeling that we needed a bit of a refresh and have more focus on why our offering was different in a very crowded marketplace.

As an HR professional by background, I have met many business coaches; some better than others.  Although admittedly a little sceptical, I met Graeme Crosbie for coffee and soon felt that he ‘got me’ and understood why I was at a crossroads. We talked about how we might work together and what his kick start programme could offer. 

Having spent my whole career In the corporate world, I found I missed having a variety of people to brainstorm with.  Graeme has proved to be a strong business mentor.  The fact he also had a corporate background and had not worked with any other search firms proved to be a real asset.  He challenged my thinking and assumptions; we went back to basics and talked extensively about business and personal goals and how these could be achieved within realistic timelines.  

The kickstart programme was extremely useful.  For the first time in years, I found I actually dedicated quality time to thinking about what it was I wanted Theron to be.  We focused on what actually made us different; I stopped apologising for being a “small boutique” but learnt to embrace the good things about offering a bespoke, personal service to a few quality clients.  Of course I already knew the theory, but having to articulate USP’s and strategy to someone else makes it more ‘real’ and something you do as opposed to just having good intentions and never getting round to it because work takes over.  

Apart from growing revenue, we have had many successes including the redesign and relaunch of the website with genuine USP’s; extending our client base; recruiting a new Partner and maintaining focus and momentum.  

We are now on an Ontrack programme; meetings are less frequent, but they prove a useful medium for staying focused and doing the things I committed to do.  Some things continue to stay at the bottom of the pile, but I’m not sure that will ever change.  

Some of my network did not understand why I needed to see a business coach, especially with my background.  I have found it incredibly refreshing, not least because Graeme has helped me to look at things differently and has help me to add real value to my business.  I would absolutely have no hesitation in recommend him to other business professionals but only on the basis you want to take a cold hard look at yourself and realise that growth and change will only happen if you want it to.  Graeme can help, challenge and give an alternative perspective, but it’s down to you to do it.  

Fiona Makowski Managing Partner, Theron LLP March 18, 2018